30.11.2020 - FAQ's

We have made a quick one stop shop to answer some of your questions around:

- reopening

- face masks

- tier 2/3 rules

Click here to take a look

30.11.2020 - face masks

We will be asking everyone to wear a face mask when travelling around the sports centre when we reopen on Wednesday. This can be removed when you have reached the gym or sports facility, but please have it on otherwise. Many thanks for your understanding.

27.11.2020 - We're reopening!

We are really pleased to announce that we will be reopening on Wednesday 2nd December. For more information on how this will look, please read our reopening communication.

02.11.2020 - Sports Centre Closure

Unfortunately, following the Government announcement made recently, we can confirm we will be CLOSED for all activity as of Thursday 5th November. This includes the gym, group exercise classes, and all sports facility bookings.

We will be operating as normal up until closing time on Wednesday 4th, including group exercise classes running.

Direct Debits - we will be instructing Harlands to freeze all memberships for 1 payment. This is quite a time consuming task, so if they are too late to freeze your next due payment, it will be the one after that (December). For queries about your payments, please call Harlands directly on 01444 449156 (option 1).

Our team will either be furloughed or working remotely so no one will be on site to manage the phones. Please send all enquiries to scenquiries@wellswaymat.com.

We will continue to update the website and social media pages with important information.

We are very please to announce our NEW timetable that will be live on Monday 12th October!

With some extra classes based at both sites, we are pleased to make more spaces available for our users. Remember to book online at www.sportwellsway.com to guarantee your space, and please cancel with us as soon as possible if you are not able to make it.

You can view the new timetable here.

We are really pleased to announce our new partnership with TT-Tennis, who will be providing tennis coaching to children of all ages!

Based at our partner site, SBL Sports Centre, TT-Tennis will be offering some taster sessions for children so they can give it a go before committing. Ran by Tom Therrien, TT-Tennis is a well established coaching provider, already having successful coaching programmes in several venues across Bristol and Bath.

For more information and to book on to a taster session, visit their website.

We are delighted to announce that Revive Soft Tissue Massage will now be based at Wellsway Sports Centre!

Caitlin Saunders is a Level 5 soft tissue and sports massage therapist, working with people from all walks of life from professional athletes to those with occupational stress and pain.

If you have a niggling injury, or need some relief from spending too long working at a desk, Caitlin will be able to help alleviate your aches and pains.

Caitlin will be based in our treatment room every evening and at weekends - get in touch by emailing revivesofttissuemassage@gmail.com or visiting her Facebook page.

When we were approved to re-open, we instructed Harlands, the company who manage our Direct Debit payments, to reactivate memberships as of Monday 10th August. Unfortunately but understandably, for reasons beyond our control, this was not actioned and therefore payments were not taken in August 2020.

Harlands are due to imminently communicate directly with members to state what payments will be taken and when, including when your normal monthly Direct Debit will commence.

Although we are the service provider, your membership and direct debit contract is with Harlands (as written into the Ts and Cs upon joining) and therefore, we ask you to contact Harlands directly if you have any queries. You can contact them on 01444 449156 (option 1), or by emailing c.service@harlandsgroup.co.uk. Please be aware they are experiencing a very high volume of enquiries at the moment and are operating with covid19 compromises like many. Your patience and understanding is appreciated during this time.

We have been made aware of some members being contacted to explain when their payments would restart even though they have previously requested to keep their membership frozen. If you experience this, please contact Harlands with the freeze reference number that would have been emailed to you at the time of request.

Many thanks

WMAT Trading Management

We are delighted to announce our new membership offer - SPECIAL15!

This membership offer allows you to join today for just £15 per month (usually up to £26) with a £10 joining fee. Becoming a member with us gives you access to the fitness suites and group exercise classes, not only at Wellsway Sports Centre but at SBL Sports Centre too!

Both fitness suites have a wide range of cardiovascular equipment, resistance machines, and free weight areas. We run group exercise classes everyday of the week from Les Mills Body Pump to Pilates - the current class timetable can found here.

Sign up and get going on your fitness journey today!

For any questions, please email scenquiries@wellswaymat.com

22.09.2020 - Government Announcement

Please bear with us whilst we collate all the facts regarding indoor team sports. We will release information as soon as possible and contact any bookings that are affected.

22.09.2020 - Track and Trace QR codes

From Thursday 24th September, it is a legal requirement for us to display QR code posters for the NHS Track and Trace scheme. These are displayed around the sports centre - please make sure you scan these and register your details.

24.08.2020 - September Opening Hours

We have made the decision to keep the hours as they are for the month of September. This will mean the gym is open:

• 4-8pm weekdays (when the pupils are back as of 3rd September). However, your membership does also allow access to SBL Sports Centre, who will be open all day from 9am.
• 9am-1pm on weekends.

The group exercise class timetable can be found here.

Please note - we will be honouring external sports clubs bookings on our facilities.

24.08.2020 - Bank Holiday Opening Hours

We will be open Monday 31st August 9am-1pm. There will be no group exercise classes, but you can book to use the gym.

14.08.2020 - Frozen Memberships

When we reopened on Monday 10th August, all memberships went 'live' again unless you requested to freeze them with Harland's, the company who manage our membership Direct Debits on our behalf.

If you selected to freeze your membership, you chose to freeze the number of payments you make. For example, if your Direct Debit is normally paid on 28th of the month, and you chose to freeze 2 payments, your next payment would not come out until 28th October. This is also the date you are 'live' again and can make gym and class bookings.

If you do have any questions or concerns, in the first instance please contact Harland's directly, on 01444 449156 and select option 1.

06.08.2020 - Online booking is now LIVE!!

We're really pleased to announce our online booking system is now live. You can watch a 'how to' video by clicking here.

Online booking is for members only, for non members please call 01174565910 or 01179161034.

Please do not email or Facebook message to book classes - these are only periodically checked and you may miss your slot!

05.08.2020 - FAQ's

Click here for a one stop shop of some important information about:

- safety measures

- timetables and bookings

- opening times

and more!

05.08.2020 - August Group Exercise Timetable

Please click here to see our reduced Group Exercise Timetable for both sites from Monday 10th August - Sunday 30th August.

Please email scenquiries@wellswaymat.com to book your space. If you do not book, we cannot guarentee you a space.

19.06.2020 Covid-19 Update on Reopening

Please CLICK HERE for the latest update on reopening.

24.04.2020 - Fitness Programmes

In house fitness expert and qualified personal trainer Brad is now on hand to help you in your fitness goals during lockdown. Get in touch with Brad by emailing scenquiries@wellswaymat.com. Brad can help by advising how best to use your outdoor exercise slot, different home based exercises with no equipment, and devising fitness programmes to help reach your goals.

20.04.2020 - GoFundMe

We are aiming to raise £2,000 to purchase some new equipment for when we reopen, making your experience getting back into the swing of things as positive as possible! As with many businesses, all sources of income have now ceased, however we are still incurring operational costs. Read more about our campaign and why we are calling on the generosity of all of you here.

01.04.2020 - Sport England Funding Support

Sport England have released information on funding support for those financially affected in the sports and physical activity sector.

31.03.2020 - Les Mills Online Classes

Great news for Les Mills fans! We have arranged for members to access a FREE 60 day trial with Les Mills On Demand, their online portal, giving you access to all your favourite classes from home! Simply register and off you go!

T's and C's - You will have to enter your card details, just remember to cancel within the 60 day period to avoid charges being taken. This is a Les Mills initiative, please contact them directly if you experience any issues. WMAT Trading Ltd takes no responsibility for payments taken from Les Mills.

30.03.2020 - General Update

Please see attached update for information on memberships, home based workouts, FREE Les Mills online classes and support from the County Sports Partnership.

23.03.2020 - Message to all members

Please see attached message from our General Manager, Dave Cook, surrounding membership payments.

18.03.2020 - Wellsway Sports Centre closed for trading.

Please see the attached document for the latest information regarding our current situation.

Many thanks all, stay safe

https://www.sportengland.org/news/how-stay-active-... - some tips on how to stay active at home.

Wellsway Sports Centre - Staying Active! That's the name of our new fundraising page.

We are aiming to raise a huge £2,000 to purchase some new equipment ready for our users when we are able to open our doors once more to give them something to look forward to!

As with many businesses, we have been hit hard financially with having to close our doors. We are still paying out operational costs, however we currently have no sources of income. This is why we are calling on members, users, and our local community to help try and raise these funds to energise and invigorate our users when we reopen!

You can read more about our fundraising efforts here, and any donation given would be gratefully received.

Many thanks for your continued support

Wellsway Sports Centre Team